Privacy Policy

At Aden Senycia, we are committed to protecting your privacy and ensuring that your personal information is handled in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

This Privacy Policy outlines how we collect, use, disclose, and store your personal information when you visit our website or make a purchase.

1. What Information We Collect

We may collect the following types of personal information:

Contact information: such as your name, email address, phone number, and shipping/billing address
Payment information: via third-party payment gateways (we do not store credit card details)
Order details: including products purchased, order history, and customer preferences
Website usage: including cookies, IP address, and browsing activity through analytics tools (e.g., Google Analytics)

2. How We Collect Information

We collect personal information directly from you when you:

Make a purchase through our website
Sign up to our newsletter or create an account
Contact us via email, form, or social media
Participate in promotions or surveys

We may also use cookies or similar tracking technologies to improve your experience on our website.

3. How We Use Your Information

We collect and use your personal information to:

Process and deliver your orders
Communicate with you about your order or inquiries
Send marketing communications (you can opt out at any time)
Improve our website and services
Comply with legal obligations

4. Disclosure of Personal Information

We may disclose your personal information to:

Service providers (e.g., couriers, payment gateways, marketing platforms)
Our website hosting or analytics providers
Legal or regulatory bodies if required by law

We do not sell or rent your personal information to third parties.

5. Overseas Disclosure

Some of our third-party service providers may be located outside Australia. Where this occurs, we take reasonable steps to ensure that your data is protected and handled in accordance with this Privacy Policy and Australian privacy laws.

6. Security of Your Personal Information

We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access. This includes the use of secure servers and encryption technology.

7. Access and Correction

You may request access to the personal information we hold about you and request corrections if you believe it is inaccurate, out of date, or incomplete. Please contact us at the details below.

8. Marketing Communications

If you have opted in to receive marketing emails, we may use your information to send you updates, promotions, or product news. You can unsubscribe at any time by clicking the link in our emails or contacting us directly.

9. Cookies

Our website uses cookies to improve functionality and analyse website traffic. You can disable cookies through your browser settings, though this may affect the functionality of our website.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.